Returns & Exchanges
At Mother Earth Nursery, we want your home to flourish with our plants and decor. If your purchase doesn't meet your expectations, we offer a 30-day return window to ensure your complete satisfaction.
Initiate Your Request
Contact our support team with your order number and a photo of the item to receive a Return Merchandise Authorization (RMA).
Pack with Care
Securely place the items in their original packaging, ensuring that live plants are hydrated and fragile pots are well-padded for transit.
Ship to Nursery
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our botanists inspect the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing